TERMS & CONDITIONS

 

Last Updated: [10/02/2025]

​

Welcome to [www.tonihakala.com]. By accessing or using our website, services, or content (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our website or purchasing any services. If you do not agree to these Terms, you must not access or use our Services.

​

1. Services Provided

Tonihakala.com offers coaching, mentoring services, self development services in areas such as [specific areas of coaching, e.g., personal development, business coaching, career mentorship, etc.]. Our Services include but are not limited to one-on-one coaching sessions, group coaching, workshops, online resources, and digital content ("Services").

​

2. User Eligibility

To use our Services, you must be at least [18] years of age or the age of majority in your jurisdiction. By accessing our website and using the Services, you confirm that you are of legal age to form a binding contract.

​

3. Account Registration

To access certain features of our Services, you may need to create an account with us. You agree to provide accurate, current, and complete information during the registration process and update such information as necessary to keep it accurate and complete. You are responsible for safeguarding your account credentials and for all activities under your account. If you suspect unauthorized access to your account, you must notify us immediately.

​

4. Coaching Services

Our coaching and mentoring services are designed to guide and support you in achieving personal, professional, or business goals. However, coaching is not a substitute for professional medical, psychological, or legal advice. By engaging with our Services, you acknowledge that coaching is a partnership that involves your active participation. Results may vary, and we do not guarantee specific outcomes. 

​

5. Payments and Fees

All fees for Services provided, including but not limited to coaching sessions, workshops, and digital products, will be clearly outlined on our website. Payments must be made in full at the time of booking or as agreed in the service contract.

• Refund Policy: If you are not satisfied with a session or service, you must notify us within [24-48 hours] of the session for a possible refund or rescheduling. Refunds may not be issued for completed sessions unless agreed otherwise.

 

6. Confidentiality

We value your privacy and confidentiality. Any personal information shared with us during coaching or mentoring sessions will be kept confidential, except in the following circumstances:

• You provide written consent to disclose the information.

• We are required by law to disclose certain information.

 

7. Client Responsibilities

You agree to engage in the coaching and mentoring process with commitment and effort. You acknowledge that coaching success depends on your active participation, openness to learning, and consistent application of the strategies discussed. You also agree to:

• Be punctual for scheduled sessions.

• Notify us in advance if you need to reschedule a session.

• Respect the time and resources of both the coach and other participants, if applicable.

 

8. Intellectual Property

All content provided through our website, including articles, videos, coaching materials, and digital products, is owned by Tonihakala.com or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our explicit written consent.

 

9. Termination of Services

We reserve the right to suspend or terminate your access to our Services at any time, without notice, for any breach of these Terms or for behavior that we deem harmful to the success of the coaching or mentoring process. You may terminate your engagement with us at any time by notifying us in writing. Any fees paid for services rendered before termination are non-refundable unless otherwise stated.

 

10. Limitation of Liability

To the fullest extent permitted by law, Tonihakala.com shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with the use of our Services, including any advice, information, or coaching provided. Your use of our Services is at your own risk.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless Tonihakala.com, its affiliates, and its respective officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorney fees) arising from or in connection with your use of our Services, any breach of these Terms, or your violation of any rights of another.

 

12. Privacy Policy

Our Privacy Policy, which is incorporated by reference into these Terms, explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your data as outlined in the Privacy Policy.

 

13. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. It is your responsibility to review these Terms regularly. Continued use of the Services after any changes constitutes your acceptance of the revised Terms.

 

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Brazil, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in Brazil.

 

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@tonihakala.com