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Mountains

Privacy policy

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Last Updated: 10/02/2025

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At www.tonihakala.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, engage with our wellbeing and performance coaching services, and interact with content related to our book promotion.

By using our website, services, and purchasing or interacting with our book promotion materials, you agree to the practices described in this Privacy Policy.

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1. Information We Collect
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We may collect the following types of personal information from you:

a. Personal Identification Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (when purchasing services or products)

b. Health and Wellbeing Information:

  • Information you share during coaching sessions or consultations (e.g., health status, performance goals, challenges, personal development details). This information is strictly confidential and used solely for the purpose of coaching and providing you with relevant services.

c. Usage Data:

  • Information about how you access and use our website, including IP address, browser type, pages viewed, time spent on the site, and referring/exit pages. This data is collected through cookies and other tracking technologies.

d. Book Promotion Interaction:

  • If you sign up for updates about our book or participate in promotional activities related to the book, we may collect details such as your interest in the book, reviews, feedback, and any other personal information you voluntarily provide.

 
2. How We Use Your Information
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We use the information we collect for various purposes, including but not limited to:

  • Providing Coaching Services: To deliver wellbeing and performance coaching, and to communicate with you about your coaching sessions, progress, and scheduling.

  • Book Promotion: To notify you about promotions, events, updates, or releases related to our book.

  • Processing Transactions: To process payments for coaching services, workshops, or products you purchase through our site.

  • Personalizing Your Experience: To better understand your needs and offer you tailored advice, services, or book-related content.

  • Improving Our Services and Website: To analyze trends and user behavior to improve our website, services, and content.

  • Marketing and Communication: To send promotional emails, newsletters, and updates about upcoming workshops, new books, blog posts, or relevant offers. You can opt out of these communications at any time.

 
3. How We Protect Your Information
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We take the security of your personal information seriously and use commercially reasonable security measures to protect it. These measures include:

  • Secure servers and encryption protocols (SSL/TLS) for payment transactions.

  • Regular monitoring and updates to our systems to prevent unauthorized access.

  • Restricted access to personal data to authorized staff and contractors only.

However, please note that no method of data transmission over the internet is 100% secure. While we take every effort to protect your data, we cannot guarantee its absolute security.

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4. Cookies and Tracking Technologies
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We use cookies and similar tracking technologies to improve your user experience, analyze trends, and gather demographic information. Cookies are small text files stored on your device that allow us to recognize you when you return to our website.

You can control cookie settings through your browser. If you disable cookies, some features of our website may not function properly.

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5. Sharing Your Information
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We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website analytics providers. These providers are obligated to use your information only for the purposes we specify.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.

  • Business Transfers: If we merge with or are acquired by another business, your information may be transferred as part of that transaction. We will notify you if this occurs.

 
6. Your Rights and Choices
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Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal data we hold about you, and request corrections if the information is inaccurate or incomplete.

  • Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., where we need to retain information for legal reasons).

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly at [your contact email].

  • Data Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [your contact email]. We will respond to your request in accordance with applicable laws.

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7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

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8. Children’s Privacy
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Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

 
9. International Data Transfers
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If you are accessing our website or using our services from outside the Brazil, your personal data may be transferred to, and processed in, Brazil or other jurisdictions where our servers are located. By using our services, you consent to this transfer and processing of your personal information in accordance with this Privacy Policy.

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10. Changes to This Privacy Policy
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We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

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Email: info@tonihakala.com
 

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